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Total quality management in the information services /

Clair, Guy St.

Total quality management in the information services / Guy St. Clair. - London : Bowker-Saur, 1996. - 261 p. ; 25 cm.

ISBN: 1857390393 RM118.50

Subjects--Topical Terms:
Information services--Management.
Total quality management.

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Total quality management in the information services /

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