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Total quality management in libraries : a sourcebook /

O'Neil, Rosanna, 1957-

Total quality management in libraries : a sourcebook / by Rosanna M. O'Neil. - Englewood, Colo. : Libraries Unlimited, 1994. - 194 p. : ill. ; 24 cm.

ISBN: 1563082470 RM81.00

Subjects--Topical Terms:
Library administration--United States.
Total quality management.

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Total quality management in libraries : a sourcebook /

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