Total quality management : text, cases, and readings /
Ross, Joel E.
Total quality management : text, cases, and readings / Joel E. Ross. - 2nd ed. - Delray Beach, Fla. : St. Lucie Press, 1994. - 465 p. : ill. ; 24 cm.
0749413468 RM83.66
Total quality management.
Total quality management--Case studies.
Total quality management : text, cases, and readings / Joel E. Ross. - 2nd ed. - Delray Beach, Fla. : St. Lucie Press, 1994. - 465 p. : ill. ; 24 cm.
0749413468 RM83.66
Total quality management.
Total quality management--Case studies.