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Service management : the automation of services /

Collier, David A.

Service management : the automation of services / by David A. Collier - Reston, Va. : Reston Pub. Co., 1985 - 183 p. ; 23 cm.

Subjects--Topical Terms:
Service industries--Management
Service industries--Automation
Service industries--Management--Case studies
Service industries--Automation--Case studies

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Service management : the automation of services /

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