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Quality management and benchmarking in the information sector : the results of recent research /

Brockman, John

Quality management and benchmarking in the information sector : the results of recent research / John Brockman ... (et al.) - London : Bowker-Saur, 1997 - 432 p. ; 25 cm. - British Library Research and Innovation Report 47 .

ISBN: 1857391896 RM189.60

Subjects--Topical Terms:
Libraries--Quality control--United Kingdom
Information services--Quality control--United Kingdom
Benchmarking (Management)--United Kingdom

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Quality management and benchmarking in the information sector : the results of recent research /

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