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Pengurusan kualiti menyeluruh /

Oakland, John S.

Pengurusan kualiti menyeluruh / John S. Oakland ; penterjemah Mohamad Salmi Mohd. Sohod - Kuala Lumpur : Dewan Bahasa dan Pustaka, 1995 - xiii, 359 p. : ill. ; 23 cm.

Judul asal Total quality management

ISBN: 9836241736

Subjects--Topical Terms:
Total quality management

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