The loyalty link : how loyal employees create loyal customers /
McCarthy, Dennis G.
The loyalty link : how loyal employees create loyal customers / Dennis G. McCarthy. - New York : John Wiley & Sons, 1997. - 198 p. ; 23 cm.
includes index.
0471163899 RM46.95
96-46702
Customer relations.
Employee loyalty.
The loyalty link : how loyal employees create loyal customers / Dennis G. McCarthy. - New York : John Wiley & Sons, 1997. - 198 p. ; 23 cm.
includes index.
0471163899 RM46.95
96-46702
Customer relations.
Employee loyalty.
