Implementing BS EN ISO 9000 in libraries /
Ellis, Debbie
Implementing BS EN ISO 9000 in libraries / Debbie Ellis, Bob Norton - 2nd ed. - London : Aslib, 1996 - 138 p. : ill. ; 23 cm.
Includes bibliographical references (p.130)
0851423566 RM105.84
Libraries--quality control
Information services--Quality control
ISO 9000 Series Standards
Implementing BS EN ISO 9000 in libraries / Debbie Ellis, Bob Norton - 2nd ed. - London : Aslib, 1996 - 138 p. : ill. ; 23 cm.
Includes bibliographical references (p.130)
0851423566 RM105.84
Libraries--quality control
Information services--Quality control
ISO 9000 Series Standards