The human nature of quality
The human nature of quality [videorecording]
- Chicago, Ill. : Dartnell Corp., 1993
- 1 videocassette (VHS) (17 min.) : sd., col. ; 1/2 in. + 1 leader's guide
The message from the video is that the person who benefits most from quality work and service is the very person entrusted to deliver it. The video explains why
RM 1150
Total quality management
Consumer satisfaction
The message from the video is that the person who benefits most from quality work and service is the very person entrusted to deliver it. The video explains why
RM 1150
Total quality management
Consumer satisfaction