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Analisis kepuasan pelanggan terhadap kualiti perkhidmatan UKM /

Norizan Mohamed

Analisis kepuasan pelanggan terhadap kualiti perkhidmatan UKM / Norizan Mohamed - Bangi : Fakulti Sains Matematik dan Komputer , Universiti Kebangsaan Malaysia, 1996 - xi, 77 p. : ill. ; 30 cm.

Tesis (Sarjana Sains) - Universiti Kebangsaan Malaysia, 1996

p. 73

Subjects--Corporate Names:
Universiti Kebangsaan Malaysia--Public services--Analysis

Subjects--Topical Terms:
Consumer satisfaction--Malaysia--Analysis

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Analisis kepuasan pelanggan terhadap kualiti perkhidmatan UKM /

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