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How to handle customer complaints : a company guide to customer relations and consumer rights /

Moore, Chris

How to handle customer complaints : a company guide to customer relations and consumer rights / Chris Moore - Farnborough : Gower Press, 1975 - xiii, 116 p. : forms. ; 23 cm.

Includes index

ISBN: 0716102633

Subjects--Topical Terms:
Complaints (Retail trade)
Retail trade--Great Britain

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How to handle customer complaints : a company guide to customer relations and consumer rights /

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